UnionDiamond.com
Our Rating: 
Based in: Atlanta, GA
Sells: Diamonds & Fine Jewelry
Accepts: Credit Cards, Wire Transfer & Google Checkout
Delivers to: US & International
Ships via: FedEx (US) & FOB (Intl)
Shipping Cost: Free and Fee-Based
Warranty: Limited
Returns: Within 30 Days
COA: Provided with Purchase
Support: Phone and Email
BBB Rating: A+ (View)
Overview
Union Diamond was founded in 2001. Since then, the jeweler has operated from offices in Atlanta, Georgia USA, while serving customers throughout the world. Union Diamond offers an elegant assortment of jewelry and custom creations. Their motto, “Just Seek More,” encourages buyers to expect the most from their service.
Jewelry Selection
Rings, engagement rings and wedding bands, earrings, and fashion jewelry are all included in UnionDiamond.com’s vast jewelry selection. Pendants, necklaces, bracelets and gemstone jewelry are available in the fashion jewelry selection. A significant portion of the fashion jewelry collection includes diamond jewelry, suitable for both formal events and daily wear.
Ring Collection
Whether celebrating an engagement, wedding or milestone year, Union Diamond has a comprehensive diamond jewelry selection, including custom creations. Metal types include platinum, white gold, yellow gold and palladium. Both classic and contemporary metals are offered. Multiple settings and diamonds are offered, and the diamond education section on the website includes information on how to select a diamond. From .17 to 17, buyers have a wide selection of carats to choose from for both males and females.
Union Diamond follows the Kimberly process, which forbids the use of conflict diamonds. Union Diamond goes a step further and abstains from using controversial diamonds from Marange, Zimbabwe, though they are approved by the Kimberly process.
Payment and Delivery
Visa, MasterCard, Discover and American Express cards are accepted for payment. Customers receive a 3% discount when paying by wire transfer, the preferred method of payment. Domestic orders over $500 are shipped free via FedEx. International orders are shipped FOB and the buyer is responsible for any related customs fees.
Return Policy
Union Diamond offers a 30 day no questions asked return policy. An item may be returned in the same condition it was purchased for a full refund any time within the 30 day window. Custom, modified, worn or damaged jewelry is not accepted. Buyers must contact UnionDiamond.com for a return.
Customer Support
Customer support at Union Diamond is available via phone and email. Customers can also find support directly at the corporate offices in Atlanta. A unique feature of UnionDiamond.com allows customers to request a customer service call at a time that is convenient for them.
Reputation
Unioin Diamond has received accolades and awards from local publications such as the Atlanta Business Chronicle, national publications like Market Watch and international acclaim from Forbes and Yahoo. Union Diamond has a five star satisfaction rating from iVouch.
Conclusion of Our Review on UnionDiamond.com
While UnionDiamond.com is a pretty established online jeweler, they aren’t the best e-commerce store to shop for diamonds because of the lack of information they provide. Instead, we recommend that you check out Blue Nile for their high definition diamond videos where you can scrutinize every single small detail.