SunJewelry.com Jeweler Website Review

Overview

Sun Jewelry is a manufacturer of jewelry that has been operating on the internet since 1997, though they have been in business since 1983. As a result, their prices are competitive compared to other internet jewelers. Customers may make an appointment to view jewelry in person at the California or Pennsylvania location.

Jewelry Selection

Engagement and wedding rings, earrings, necklaces, pearls, watches, and cufflinks are part of Sun Jewelry’s all-inclusive selection, which includes both non-certified and certified diamonds. The jewelry at SunJewelry.com is 100% unique as designers on staff hand-craft it.

Ring Collection

Engagement and wedding rings are the principal product at Sun Jewelry. Customers have the option of choosing a unique design created by jewelers or choosing their own unique design.

Designers work with metal bands in both white and yellow gold and platinum. Wedding rings are available in plain, antique or classic styles. Princess, heart, oval, asscher and radiant are just a few of the cuts available from the selection of certified diamonds from Sun Jewelry. Particularly notable is the selection of men’s rings with over 2,000 styles available. Matching sets are available and can be purchased individually (engagement ring first and wedding band later).

Payment and Delivery

Payment is accepted via credit card online, over the phone or via wire transfer to receive a 1.5% discount. International customers may be required to pay by wire transfer. Domestic orders over $500 are shipped free. Domestic orders are shipped within 2 weeks. International orders incur an $80 flat fee.

Return Policy

Most orders can be returned within 30 days if the customer is not satisfied. Exceptions apply to custom orders, modified jewelry and used items. Customers seeking a return should contact SunJewelry.com directly.

Customer Support

Customer support is available via phone and email. Sun Jewelry makes an effort to provide comprehensive customer support to all of its users. In the event they feel that information is or may be compromised, they will always call to confirm an order before charging the card. They also offer a full refund for any fraudulent charges made on the card to order from their website.

Reputation

Sun Jewelry has gained a reputation as one of the more affordable internet jewelers. To make sure that they stay this way, they offer a lowest price guarantee on all orders, and will offer free shipping to any buyer that does indeed find a better deal.

Conclusion of Our SunJewelry.com Review

Even though SunJewelry.com has been in the business for years, they had not kept up with the latest changes in technology in ecommerce. Like many other outdated online jewelry stores, they expect you to buy a diamond ring with nothing more than a grading report.

Instead, we recommend that you check out James Allen instead. Their revolutionary method of doing business by empowering shoppers to see every minute detail and get exactly what they pay for is second to none.